All about Sarah's Embroidery

Many moons ago, Sarah's Embroidery started out in the garden shed with a single head embroidery machine.  Three premises later, we are fast becoming the UK's largest supplier of personalised garments.

If it is not exactly how the customer wants it, or it's not completed for when we said we would complete it, it's just not good enough.

Those are the words from our very own task master Operations Manager, Ben Candy. Ben is the key man that ensures things happen on time, to the correct specification and ultimately ensuring the complete satisfaction of our customers.

Customer service is the cornerstone of our business. Sarah's work history was in Leisure Centre Management and she was often involved in procuring printed and embroidered garments. Unfortunately, despite utilising a variety of suppliers, she often found herself being let down from both a quality and timing perspective. Enough was enough, and she thought that she could do better. So, here we are a number of years later making good on Sarah's vision. The business now offers both embroidery and printing services coming together to service the workwear, schoolwear and leisure industry. We have small one person customers right through to blue chip corporations who enjoy our service.

We offer one of the largest ranges of clothing in the UK, all ready for us to apply your logo to. Take a look through our online shop to see for yourself.

Having well trained and experienced people on the shop floor is what makes the difference.

We run Tajima embroidery machines and M&R screen printing presses which are both known to be the best on the market. However, we are the first to admit that this makes no difference unless the person running these machines knows what they are doing.

All our production staff are fully trained and their work has to pass through a number of quality assurance checks before any goods are dispatched to the customer. Do things ever go wrong? of course they do, but we pride ourselves on correcting any issues before they reach you. Our business grows year on year because of new customers becoming repeat customers.

Whilst we truly believe that a quality service is what really counts, we also know we need to be competitive in the market, particularly as we operate predominantly online. Because of lean manufacturing and efficient processes we also offer what we understand to be the cheapest prices in the UK - if you find a cheaper like for like quote elsewhere, we will always match it.

We have no minimum order and offer free set-up and delivery if you go over the order threshold.

We also offer a speedy turnaround for those in a rush. You will of course pay more for this service, but often this is a popular choice to get people out of a 'fix'.

Ordering online is not something everyone wants to do, which is understandable given the cost that kitting your team/club/staff out can amount to. There are a variety of ways you can contact us, so please feel free to do so. We are here to advise and hold your hand through the process if required. We are a friendly bunch and we love what we do - hopefully this shows in the work we produce.

We are trusted by many organisations/business who all appreciate the added value we give. If you are in any doubt or need any questions answering, give us a call, drop us an email or use one of the contact forms dotted around the website. You can even send us your logo for us to take a look at and advise on using the contact form at the bottom of this page. We look forward to hearing from you.

Embroidery Machine

Nivea Embroidered Logo